April 8, 2024 With the proliferation of AI technologies shaping the information we consume, it’s… Read More →
With Jill Dunning—Managing Partner, Dunning Currie Insurance
Throughout my career, I’ve wanted to provide exceptional service to clients and maintain a higher standard of responsiveness, transparency and correspondence…
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With Nick Kidd—CEO & Co-Founder, Quotey
I love the insurance world and the people in it. But I’ve become increasingly frustrated with the hurdles and pain points involved in the simplest client interactions…
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Brett Boadway—COO, IBAO
IBAO was recently asked to participate in an industry panel on today’s political, social and economic dynamics…
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Rose Cavaliere—Operations Manager, Dawson & Keenan Insurance & Reigen Wingfield—Director, Commercial Lines, Moller Insurance
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By Norah Black, VP Marketing & Communications, IBAO | Photos by Jason Gordon
“We started a brokerage, we pulled together great people, we created a culture of welcoming new talent. That’s what BrokerUnion is about.”…
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By Norah Black, VP Marketing & Communications, IBAO | Photos by Jason Gordon
“It was my first week, literally my first day at McFarlan when I knew I found my fit.”.…
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More and more brokers are expanding their reach across the country. So we brought together… Read More →
Featured
April 8, 2024 With the proliferation of AI technologies shaping the information we consume, it’s more important than ever to be cautious about what we take in. Discerning between reliable sources, misinformation…
With Jill Dunning—Managing Partner, Dunning Currie Insurance
Throughout my career, I’ve wanted to provide exceptional service to clients and maintain a higher standard of responsiveness, transparency and correspondence…
With Nick Kidd—CEO & Co-Founder, Quotey
I love the insurance world and the people in it. But I’ve become increasingly frustrated with the hurdles and pain points involved in the simplest client interactions…
Sarah Montalba—Marketing & Administration Coordinator, IBAO
In a dynamic and culturally diverse province like Ontario, there’s a need to address the challenges newcomers face.…
Jeff Toth, Marketing & Communications Lead, IBAO
At this point in the year, most people’s New Year’s resolutions have failed. But don’t worry…
Brett Boadway—COO, IBAO
IBAO was recently asked to participate in an industry panel on today’s political, social and economic dynamics…
Featuring Melissa Bajwa—Vice President, Compliance and Broker Network Operations, PROLINK Insurance
After graduating from university, I started as an Insurance Advisor at TD Meloche Monnex with zero experience…
Rose Cavaliere—Operations Manager, Dawson & Keenan Insurance & Reigen Wingfield—Director, Commercial Lines, Moller Insurance
Pierre Bourdeau—Director P&C Insurance Marketing
Have you ever thought about what makes your brokerage different from those you’re competing with?…
When people cite the quote “data is the new oil” they usually mean that data is now the most valuable commodity, but that’s not what that quote originally meant…
Industry & Markets
Christy Silvestri—President & CEO, QuickFacts & Sherif Gemayel—CEO, Trufla
With Walid Hejazi—Professor of Economic Analysis & Policy, Rotman School of Management, University of Toronto
“The fourth industrial revolution has resulted in enormous amounts of data being made available,”…
Dr. Rhonda L. McDougal—National Director of Business Development & Nature Force Strategic Lead, Ducks Unlimited Canada
With so many moving parts between the Federal and Provincial governments and insurance regulators, it’s important to keep communication channels open across all stakeholders. So last month, IBAO hosted a National Advocacy…
Nick Frattaroli—Vice President, Commercial Lines, Intact Insurance, Ontario
As others debate whether we’re in a hard market, firm market or stabilizing market, at Intact we’re asking a different question…
Susan Williams-Bonet—Vice President, Ontario, Wawanesa
You can’t go too far these days without encountering someone who has a story about car theft…
Colin Simpson—CEO, IBAO
You can’t go too far these days without encountering someone who has a story about car theft. I’ve had two cars stolen over the last couple of decades…
With Walid Hejazi—Professor of Economic Analysis & Policy, Rotman School of Management, University of Toronto
“The fourth industrial revolution has resulted in enormous amounts of data being made available,”…
Mark Wiens, Head of Commercial Lines, Canada, NFP, Melanie Muise, President, Personal Lines and Travel, Navacord & Don Stanton, Sr. Vice President, McDougall Insurance Brokers
Brett Boadway—Chief Operating Officer, IBAO
While it’s true that the Canadian P&C insurance industry is growing more concentrated, it’s important to apply the broader perspective…
Lifestyle
Nothing represents the holiday season quite like filling your home with family, friends and food. But the holiday feasts can become more challenging to plan when your guests have dietary restrictions. By…
Anonymous: My to-do list is so long every day at work, and I’m not getting through it. Sometimes I rush things, so I worry about making mistakes. But if I do things…
Making it as an artist is famously tough. In a small market like Canada, it’s even tougher. But we produce world class artists in every medium. These are simple ways you can…
Anonymous: I love my job, but lately I’ve been feeling overwhelmed. Every time a new meeting is added to my calendar or something new is added to my to do list, I…
What's New
Brett Boadway—COO, IBAO
No one likes being wrong on predictions, so why do we put them in writing for later scrutiny?…
Our newest eLearning offering, Fireside Chat, is a Masterclass-style course that bottles the experiential knowledge of six expert brokers. Each broker shares key lessons and insights they’ve learned over the years —…
Giovanna Costa Fazari—YBC Team Leader, Toronto/York/Peel
In October, IBAOcon’23 hosted the NextGen Talent Expo. The event was geared towards students enrolled in college insurance programs and hosted over 125 students…
Simon Liang—Education Program Lead, IBAO
Obtaining your license is the initial challenge in becoming a broker. Subsequently, it demands significant effort to acquire the technical knowledge…
Starting in the New Year, Ontario’s new auto endorsement, OPCF 49 Agreement Not to Recover for Loss or Damage from an Automobile Collision, will allow drivers to opt out of Direct Compensation…
Christopher Aloussis, Co-Chair, LINK Canada
Navigating the insurance industry as a 2SLGBTQ+ professional presents a unique set of challenges…
John McNeil, Program Coordinator, Insurance Management, Humber College
The independent broker channel hired 60.7% of the graduates in Humber College’s Insurance Management Program over the past two years…
IBAO’s new course is ready to prepare you for the RIBO L2 Management Exams It’s a myth that only people that want to own a brokerage should get their Level 2 (L2)…
Departments
Gavin Mascarenhas—Vice President, Claim, Travelers Canada
Severe weather events are a time of worry and stress for those who live and work in the path of these storms…
Aly Kanji—CEO, InsureLine
My nighttime ritual has always included scribbling down goals and ideas in my notepad. Call me old-school, but there’s just something powerful about writing out the actual words…
Theresa Wicks—Sales Manager, Mitch Insurance
This October, I had the privilege of leading a workshop at IBAOcon’23 focused on empowering frontline insurance brokers to protect themselves against rude and abusive client behaviour…
Aneeza Ahmad—Marketing Manager, KASE Insurance In June I had the privilege of taking IBAO’s new Principal Pathway course—their reimagined prep course for RIBO’s Level 2 Unrestricted Management Exam. The instructor was fantastic,…
Columns
Featuring Melissa Bajwa—Vice President, Compliance and Broker Network Operations, PROLINK Insurance
After graduating from university, I started as an Insurance Advisor at TD Meloche Monnex with zero experience…
With Adam Hare—President, PetleyHare Insurance Broker
PetleyHare, a multi-generation brokerage in Oshawa, recently rebranded its organization…
There are so many techniques, apps and systems purported to turn us into our most efficient selves. If you’ve found one that works for you, that’s great. But most of them won’t…
Featuring Kelly Thompson—President, SurNet Insurance Group
I think being an insurance broker was always in my future, but it took some time to figure that out…
Misha Glouberman—Communications Expert & Problem Untangler, Featured Speaker, IBAOcon’23
Being better at conversations can have huge influences on what matters most for your company…
Everett McCallum—Manager, Technical Risk Services, Echelon Insurance
Commercial businesses of all scopes are constantly subjected to various premise liability exposures…
Highlights
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