Monica Dale, IBAO President–Elect The response to many of the workflow challenges presented by the pandemic has been to lean heavily on technology. Developments that were already planned have been fast tracked,…
With Philomena Comerford, President & CEO, Baird MacGregor Insurance Brokers LP The pandemic has changed how we live—the way we work, interact, shop, and spend our free time—by moving as much of that activity online as possible. The cyber…
"When I saw that a portion of this job would be working on a magazine I thought, this is exactly the role I was looking for, and I was lucky enough to…
Dave Smiley, Chief Operating Officer, Unica Insurance It’s during challenging times like these that we have to think creatively to attract new customers. It’s the opportunity to reflect on current portfolios and…
Graham Haigh, VP Broker Distribution, Wawanesa Insurance It’s remarkable what this industry has achieved in the past few months. This is especially true given the pace of change, where no two days have seemed the same. When the…
As challenging as 2020 has been, and continues to be, there are great things happening across the insurance industry and many reasons to celebrate. One of those reasons: SGI is celebrating its…
MARCO POLO With this app that bills itself as a video walkie talkie, you can send instant video messages to your contacts. Rather than talking in real time, you take turns leaving…
Spencer Heaton, A&S System Consultants Although working from home has been growing in popularity over the last few years, no one could have predicted that our entire employee base would become a…
Brett Boadway, Chief Operating Officer, IBAO No doubt 2020 will be a marquee moment in broker history, a marquee moment for our various communities and for the world at large. When IBAO turns 200, I imagine (and hope) the leaders…
At the end of your day, write down three things you’re thankful for. If you’re struggling just jot down a few things that made you smile that day. Maybe your first attempt at banana bread tasted…