Julie Yandt—Director of Human Resources, The Commonwell Cassidy Allison—Marketing and Member Insights Specialist, The Commonwell Programs for new graduates have long served as a valuable avenue for businesses to cultivate talent from…
Vol 23, Issue 5 | Dec 2023
Featuring Kelly Thompson—President, SurNet Insurance Group
I think being an insurance broker was always in my future, but it took some time to figure that out…
Nick Frattaroli—Vice President, Commercial Lines, Intact Insurance, Ontario
As others debate whether we’re in a hard market, firm market or stabilizing market, at Intact we’re asking a different question…
Theresa Wicks—Sales Manager, Mitch Insurance
This October, I had the privilege of leading a workshop at IBAOcon’23 focused on empowering frontline insurance brokers to protect themselves against rude and abusive client behaviour…
Dr. Rhonda L. McDougal—National Director of Business Development & Nature Force Strategic Lead, Ducks Unlimited Canada
Giovanna Costa Fazari—YBC Team Leader, Toronto/York/Peel
In October, IBAOcon’23 hosted the NextGen Talent Expo. The event was geared towards students enrolled in college insurance programs and hosted over 125 students…
With Jennifer Lau—President, CCIPA
The Canadian Chinese Insurance Professionals Association (CCIPA) has a rich history dating back to its establishment in 1988…
Our newest eLearning offering, Fireside Chat, is a Masterclass-style course that bottles the experiential knowledge of six expert brokers. Each broker shares key lessons and insights they’ve learned over the years —…
Brett Boadway—COO, IBAO
No one likes being wrong on predictions, so why do we put them in writing for later scrutiny?…
Pierre Bourdeau—Director P&C Insurance Marketing
Any marketing campaign’s success relies on knowing who your ideal customer is. If you’re not talking to the right person about what matters…