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LifeSTyle
A Day in the Life
Thomas Watson—Vice-President, Guardsman Insurance Services
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client-focused leader, Thomas has 20 years of insurance experience starting at age 14. “While my career in insurance began as an accounting clerk/janitor, I progressed through numerous roles in the brokerage until I found my true passion—solving clients’ problems. Something I always ask myself is, does this make my clients’ lives easier or harder?”
Outside work, Thomas is an officer in the Canadian Armed Forces, working with the cadet program and a youth development program for Canadians aged 12-18. He’s also an ordained minister.
“Regardless of what I’m busy doing, I always make time for my wife and two young children. Occasionally you’ll even see one of my children joining me at the office for the day.”
Thoroughly immersed in the insurance industry, Thomas is a Chartered Insurance Professional, holds the Canadian Risk Management designation, is a member of the RIBO Council, he’s an instructor for the Insurance Institute of Canada and just completed a proof-of-concept trial of a high school insurance co-op program. Here's a typical day in the life of Thomas.
6:00AM: Get woken up by one of my two children. It’s either time to get up and go, or settle in for early morning cuddles depending on their mood.
6:30AM: Get up and make breakfast. I normally have an omelette and Earl Grey tea while my wife and children enjoy a bowl of cereal.
7:00AM: Get the kids dressed, then shower and get dressed myself.
7:30AM: Second cup of tea while I read Canadian Underwriter, National Post and the Ottawa Citizen. I find it helps my workday if I know what’s going on in insurance and the rest of the world.
8:29AM: Commute to my basement, unless I’m going into the office in which case I’d be leaving the house.
8:30AM: Log in to tackle the most difficult file of the day.
9:00AM: Storytime with my daughter.
9:15AM: Generally I’ll have a meeting or two, either with staff members or insurer partners. Then I work on outstanding problems for the remainder of the morning.
12:00PM: Lunch with my wife and kids or work while eating when I’m in the office. I don’t take many breaks at the office.
12:45PM: Power nap—seriously, it’s better than coffee.
1:00PM: My afternoons are spent working with clients, assisting staff with problem files or working on special projects like digital marketing campaigns, group plan development, process review and improvements, and staff development plans.
4:30PM: Done for the time being. Time to either cook super or take the kids outside while my wife makes dinner.
6:30PM: Bedtime routine with the children. I try very hard to be quite active in my children’s lives. The pandemic did wonderful things for reassessing our priorities.
7:00PM: Quality time with my wife until she goes to bed.
10:00PM: Depending on what work was left undone, I’ll either read a book/watch a show or work on files. Pro tip: if you’re working late at night, use the Send Later feature to schedule emails for first thing in the morning—that way clients don’t assume you’re reachable after hours.
12:00AM: Go to sleep!
VOLUME 21 | ISSUE 6
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